Shipping
We ship worldwide to all countries!
Store Orders:
We offer Free Worldwide Shipping for all items on our store.
*In cases where the shipping address is in a remote location, we may kindly ask customers to pay a small top-up for covering the extra shipping fee incurred.
For this (non-exhaustive) list of countries, a minimum purchase of $199 is required for free shipping. If the total amount is less than $199, a small top-up will be applied at checkout to cover the extra shipping fee incurred:
Guatemala
Argentina
Chile
Peru
French Polynesia
Brazil
South Africa
Colombia
Ecuador
Lebanon
Uruguay
Bolivia
El Salvador
Guadeloupe
Honduras
Panama
Kuwait
Fiji
Jordan
Paraguay
Jamaica
Costa Rica
Tunisia
Israel
UAE
Countries in the (non-exhaustive) following list are considered to be remote locations. Therefore, a small top-up will be applied at checkout to cover the extra shipping fee incurred:
New Zealand
Australia
Custom Orders:
Each custom order has its own calculated shipping fee, based on the country and item weight. Please fill out our Custom Request Form and our team will provide you with a free quote for your order.
We use FedEx, DHL and region specific door-to-door services.
If you have a preference, please let us know and we will try to ship with this courier.
For Malaysia / Singapore addresses:
We use regional door-to-door services for these countries, which allows for faster shipping time and lower costs.
For the rest of the world:
For most countries, we use DHL Worldwide Express or FedEx. The average transit time is 5-7 working days.
From the date you place your order with us, it normally takes between 4-10 working days to receive your item in our warehouse from the Korean supplier. Please note that in certain cases, it may take longer than this depending on the supplier or if it is a pre-order item. The transit time listed above applies after we ship it from our warehouse.
As soon as our team has shipped your order, you’ll be sent a confirmation email with a tracking number.
We’re unable to ship to a Korean address. We can only send orders to locations outside of South Korea.
We are unable to offer an address rental service. As a registered export company, we can only ship items that we have purchased ourselves.
We are able to combine orders, however we cannot combine any more than two. Please email support@harum.io with both the order numbers that you would like shipped together.
Our team is specially trained in preparing fragile items for international shipping. We keep the item in its original packaging and add our own protection as needed, to minimize the risk of damage during transit.
Please email support@harum.io with your order number and new shipping address, so that we can update your details on our system.
All of our shipping methods come with a tracking number. We strive to provide customers with a better and safer service, so we do not offer services that do not provide any tracking numbers.