Layan J.
Harumio is so amazing website with amazing team,and I didn't feel afraid when I Order my first order. the team were very cooperative and patient with me. I recommend you Harumio website with all my heart.
Harumio are the best website ever.
Cindy W.
Very satisfied. Waited for Pre-order items for couple months. I wasn't sure will the order make it through, but eventually Harumio message an update and able to received the items!! The shipping was very fast too. Thank you!
Lena T.
Good! No problem with ordering.
Alexander G.
Harumio is great! I've used them a few times to order convention goods via Witchform, and they were able to pick out the specified items and get them to me within the month. Super helpful, and avoids the difficulties of setting up a Korean bank account among other difficulties caused by Ecommerce laws.
Helpful and polite team. I highly recommend them!
Ikan A.
Harumio was extremely responsive and was very quick to anwer my inquiries ^_^ like, they emailed all the updates with pictures and was very quick to make the invoices.
Their customer service is superb!! I had made some mistakes in my form last minute and they were surprisingly quick at clearing it up! It was my first time using this service and all my doubts were cleared almost instantly ☺️ and most importantly, my items arrived safe and sound.
Harumio is very reliable I can’t recommend them enough! ✨✨
Nataly J.
I have ordered twice from Harumio and it’s been a great experience. I live in the US and wanted a pair of earrings from a Korean company that doesn’t ship here. The Harumio form was easy to fill out, they kept me informed, and when my items arrived to their warehouse they sent me a photo to confirm it’s the right thing. It went smooth with both orders and now I’ve got my unique pair of earrings
I would definitely use them in any instance where a company cannot ship to me from Korea
Alana .
This is my second time purchasing secondhand goods through Harumio. The shipping fees took up the bulk of my purchase, so I'm very pleased that I was able to add a couple extra items onto my order after securing the main item. Responses were quick and so was the delivery! Very pleased with the results, I will definitely be keeping an eye out for more :)
Brandon L.
Thank you very much Harumio!
This is the first time I am using the service and I am glad I picked Harumio, the support was friendly in guiding me through the process, the shipping is affordable and items arrived quickly.
The items were also consolidated in a timely manner and was received in perfect condition. Kudos to the team! Definitely recommend!
Athanasios T.
Excellent service!
Yudy T.
I ordered two onggi jars with the support from Harumio. It was my first time ordering with Harumio service and it has been a very good experience, that I highly recommend Harumio. Very responsive and direct customer service, fast processing, good safe packaging (very important for large ceramic jars) and they have been very fair to refund some of shipping cost as shipping weight turns out to be less than originally estimated.
Lilith w.
Got a big guy! Positive experience, delivery was quick after confirming. Twas easy to get a big koraidon
Rachel P.
The box barely survived the journey but it was a very heavy package, I’m impressed it held up as well as it did. Seemless interaction thank you for your help in acquiring these items! You made several people very happy.
Emily S.
Ordered and arrived quickly from Korea! I wouldn't have been able to get these shoes without Harumio's help
Jorge O.
The process was smooth and fast, customer support helped me changing a bit of the order with no problems!
sally g.
Love this service!
It can be a bit tedious/slow using emails to go back and forth, but i’ve never had an issue! Have always received my goods extremely well packaged and in a very timely manner. patience is key with harumio, but the payoff is well worth it!!!
Lauren E.
Thank you so much for helping me get a few items from the Teolaegi EarpEarp collaboration!
Erica M.
arrived quickly and was packed safely! thank you so much
Dylan L.
I tasked Harmuio to buy two items. Nowhere on the site’s explanation of how it works does it say that they do not work on the weekends which just so happened to be when I initially asked. The only place where you see this info is the chat support. Neither of my two listings were purchased despite me waiting 4 days to find this info out. I was even in their discord talking with support and they made no attempts at even compensating me for their lack of ability to purchase my items in a timely fashion. What makes things worse is they also refused to try and find a similar listing for me. So I ended up being told to find another listing which for the items I wanted were on the rarer side to find in the first place. I had spend more than 40 hours tracking them down only for that to happen. Even more egregiously, when processing the refund they tried to keep the $10 service fee when they literally did nothing for me. An absolutely awful experience from start to finish. If you see my feedback and are still curious as to if you should use them. I recommend only using them if there’s a high volume of the product you want either wise you are most likely not going to get it.
Carrel C.
Another perfect delivery, thank you!
Julia L.
Amazing, and I can’t express this enough, truly great customer service. They answer every email very quickly and are super nice and helpful. The order came faster than I expected. Everything was great I will definitely use their service again!
autumn g.
i bought the aslfua cd off here and it came soso quickly and packaged greatly !
Rochelle P.
Wasn’t able to purchase on my own so I used Harumio to select and order my friends and my items from a Korea exclusive store! The proxy fee wasn’t expensive at all either. They were able to purchase the items for me and have them shipped out in less than a week. The oversea shipping time only took 3 days! 100% will use Harumios service again in the future!
Benjamin C.
My package arrived safely and timely. Able to order from the most random of shopping sites and doujin goods from Korea. So in terms of their custom order service, it is excellent. The order process can be a bit tedious if you have a large customer order and response times could be a lot better. Especially since you need to send the custom order form in, and wait for a response to actually pay for the item before they purchase the products. Other proxy services allow you to pre-pay in full and they purchase items ASAP. Overall still a reliable KR proxy service.
claudia b.
my packaged arrived so quickly and the whole experience was thorough and amazing!
Fanni E.
Super fast, everything arrived safely ❤️
Thom M.
A great service with good communication and timely shipping. I would use again for anything I needed to buy.
Vera L.
Very fast delivery and great communication! Thank you :3
Chee Him L.
Good, friendly, quick response
Joanna K.
Love Harumio’s team. Response is usually within 1-2 days and they are very kind and friendly. This is at least my fourth or fifth custom order, I’ve ordered too many times I lost count. They are honest and will update you if there is any overpayment or items unable to be purchased and will refund you the amount. Although the services is pricey, I trust them and I don’t mind paying for their service and a peace of mind. Thanks Harumio
Kelli D.
They were very communicative and patient with helping me with my order! Everything arrived fast as well! Thank you so much!
Karina F.
I like that this service is available . I pre-ordered a book set and once it arrived at their warehouse they sent me a picture of the book set. Great communication would definitely recommend it.
Sierra C.
Came quick and was exactly what I wanted! I really love this series so having a way to buy the merch makes me very happy!
Madeha S.
Amazingggg! I was honestly shocked when I realised my package was coming only 3 days after shipping it out to the UK super speedy and fast replies thank you!!
Pai-Huei K.
Clear updates and secure packaging, will continue to use for purchasing KR products in the future!
Annie W.
I emailed Harumio to inquire about purchasing this backpack and the whole process from initial email to receiving the item took only one week! The item was at risk of being sold out but Harumio were quick to respond and the process went very smoothly and Harumio team was able to purchase the bag on time! the whole experience with Harumio was swift and amazing - would definitely recommend Harumio if you’re looking for something only sold in Korea!
J. H.
The bowls and plate I ordered arrived overseas safely. They were well wrapped and packaged. Very happy with this purchase.
Jason C.
Harumio was able to purchase the item I requested. The purchase occurred a few days after I made the request but I wasn't notified about it until I reached out to them, which is my only minor complaint. Even so, they replied quickly with a response! I was informed when the item was received at their warehouse and when it was shipped to me. I will definitely be using them again if I find other items in Korea! ☺️
Sierra C.
My orders came quick and packaged with much care! Any issues I had were fixed without question! I will be ordering more in the future knowing I wont have to worry.
Isabella S.
Quick and great service. They are my favourite go to proxy, definitely recommend!
Vicky C.
Excellent support and service. A bit bumpy in trying to get all the items but the service team was very helpful to resolve all the issues.
N .
This is a case I’ve been looking for everywhere and for a long time but only sold in Korea. Harumio was able to get it to me very quick and effectively. great communication and service!! I had a great first time experience, 10/10
Carrel C.
The package arrived on time in France. Thank you Harimo, for your help and patience.
Farisya F.
the harumio team is extremely helpful! their replies were prompt & they shipped the items quickly as well. will definitely come back to purchase with harumio! thank you!
Steve L.
Very good communication and low fee
Y G.
Item came in great condition. Harumio did take quite a bit to place the order (which meant the possibility of someone else buying it), but luckily they were able to secure the purchase in time.
Angela M.
SO happy with my order. I ordered several items from two different websites and it all arrived quickly and perfectly! My daughter wears these shoes every day now and I've been telling all my friends how great this service is. Thank you!
James L.
Excellent service! Relatively fast considering it came all the way from Korea! Would use again!
Tony T.
My first time using Harumio and another Korean competitor agent. However, the Harumio is disappointing, in sharp contrast to the other agent.
Harumio is very slow to respond to messages, sometimes will take half a day or one day or more. There was once when Harumio responded wrongly, seemed like there were 2 different persons responded, one of them did not know the item is already in the warehouse, whereas the other one already informed item in warehouse plus picture etc
The other Korean agent I used will respond almost immediately in minutes.
The Rincos delivery service by Harumio is also very slow and disappointing. Took much longer than the other agent who used Fedex, which was very fast and provide prompt updates via emails and messaging.
Overall, Harumio pales in comparison with this competitor.
Marianne A.
Great service and my order was delivered really fast. Would definitely use their custom service again.
Kresimir B.
Harumio is great when it comes to providing photos/video of your items when they arrive to them.
The ordering process is also very simple and allows flexibility with the versions of an item you wish to buy.
Leonaedo A.
Fast and reliable
Jennifer T.
I'm so glad I shopped through Harum.io! I had my eye on a particular item for months (but with no way of getting it in my country). Harum.io was not only able to help me and answer any and all my questions, but the whole process took less than a week!!!! Will definetly shop with them again!
Alexej K.
I am very pleased with the service and the delivery. I bought two vinyl records and they were handled with utmost care. Items arrived within 9 days after placing my order. 10/10
Quang N.
Great and fast service!
Susian G.
As of date of request for review, I have not received my item. Secondly, the tracking link does not work, so unable to tell where the item is. Finally, I had ordered 2 items but customer service was for a month unable to tell me where one of the items was, despite weekly reminders. They even suggested for me to cancel the order and incur a 30% cancellation charge. However it turns out that the seller had already cancelled the order and refunded harumio the money ! All in all a terrible experience. Won't be returning, sad to say
Shermain L.
As it’s my first time using the service, they really go the extra mile to help. Definitely will recommend them to my friends.
Steffen F.
Very straight forward and effective. There was some paperwork missing, which caused a customs delay. But I've got my special souvenir from Korea, that without this proxy buyer I never could have obtained by myself.
Emilian C.
Will use again, great service, fast delivery
Sheng L.
Honestly, the best service ever!!! I received excellent customer service and my package arrived in perfect condition.
I would definitely use this service again in the future.
Jasmine G.
I’ve been looking for this book set for so so long, thank you so much for helping me secure it♀️♀️
Jiwon K.
They shared progress updates, presented a photo of the product when it came in, and shipped the product safely. Everything went off without a hitch, would absolutely recommend~
Isabella V.
Love it! I'm really happy, the packaging was perfect, shipping in time!
Ellinor P.
Incredibly satisfied with everything. It took me less than 2 weeks to receive my order from the day I completed the payment and I live in EU. Very fast and friendly responses to questions via email. 10/10 will use this service again in the future.
Sarah T.
The goods I ordered were pre-ordered; they shipped quickly once they were produced, and they arrived in perfect condition! I will happily use this service again in the future! Thank you so much :)
Jiwon K.
The service does exactly what they claim, a painless shopping and shipping experience. Useful updates and a photo of the product before final shipping were provided. FedEx dinged up the shipping (FedEx) box, but the product arrived intact. Well worth it, would recommend and shop again!
Clare G.
Fast service, very helpful
Luby H.
Amazing end to end flawless service, I am truly in disbelief how easy it was. After comparing prices within a few services I landed with Harumio and couldn’t be happier. Their customer service was top notch as well. Would order again 100%
Brandon D.
Harumio was very professional and helpful. My only gripe is that they were unable to orchestrate a return for the MaxQ back issues from Spomax, which I was able to purchase via another method instantly. The 2 top ups were a bit of an unpleasant surprise but understandable.
Baek Seong Hye’s photobook is beautiful and well worth the purchase. I will always treasure it and appreciate the hard work she put in that resulted in her inspirational, desirable, and voluptuous body and the dedication to excellence from the photographer and makeup team. The cards were a nice addition as well.
I don’t normally get books like these but I knew I wanted this one when I saw it.
Thank you Harumio! I appreciate your business.
Siti N A A.
Excellent communication and customer service Uncomplicated purchase process as well.
Matthew L.
Very prompt purchase and shipping!
Takara H.
This is the second time that I’ve made a custom order, and I’m super satisfied! The Harumio team was super helpful and were able to help me to make a second addition to my item as items in and out of stock. Everything arrived quickly and was communicated clearly! Thank you so much!
Elizabeth D.
This service is fantastic. I was previously buying on ebay but this site was $100 cheaper than what I was paying there, and my order arrived in 2 business days as opposed to the 2 weeks the other shippers took. I will absolutely be shopping here again.
Andy Z.
Always a pleasure shopping with Harumio!!
Alice K.
Wonderfully fast, easy experience.
josh h.
Excellent service was skeptical but was an amazing service.
Thitisa T.
Ordered a lunchbox from coupang I‘ve been eyeing for a while. Everything was handled very well with fast processing by Harumio and also very pleasant communication always making sure to update me on the progress of my package. Would totally use the service again and recommend it!
Eileen L.
Perfect proxy, kind and efficient, thank you very much!
Jessica U.
As it was my first time using a Korea forwarding service, Harumio's process made the entire process easy and quick. The overall service was amazing. I would highly recommend to anyone who needs help purchasing items from Korea.
Kayleigh B.
Fantastic service solely with shipping and packaging of items, but the customer service really needs fine-tuning. If you need to buy something that's time-sensitive, you may not get the best results from this proxy service.
Customer service was confusing. (Are you supposed to use Discord? Are you supposed to use Email? Both seem to have different levels of information for you regarding your order.)
Certain questions were ignored fully, and it felt like I had to contact staff every step of the way to confirm the status of my item as there was zero in the way of communications.
I wish all the best for Harumio in improving for the future as I would love to use it again some day. I hope you guys can streamline things a bit more and improve to stay in touch with p your customers!
Elisha E.
Really simple to use and super fast on shipping will use again!!
Soan P.
Harumio worked perfectly for the items I needed! It was a special drop/release item and they were super accommodating and helpful. The shipping was speedy and perfect, and I think the price was very fair :) I'll definitely be using their services again!
MANUEL S.
This plushies are adorable! Super soft and very well made. Harumio custom order service is awesome too. Really good comunication through all the process, fast shipping and everything arrived safely. Thanks again:)
Akiera T.
Love it everything was bubble wrapped and nicely packed. All items work and came with everything
Callum S.
Great service with the assisted purchase, very fast response and helpful. Sent to me in less than a week
Dopslaff, M.
Fast delivery and quick responses, will use this service again!
Angel D.
Bought an expensive item and came with no problems, support were very helpful throughout my transaction, thank you.
Alexander K.
Amazing customer service and communication! Item was well packed and was shipped quickly. I will definitely be using this service again!
Losalini K.
Amazing service as always! I custom pre-ordered the 19-set EXO EXIST albums from Ktown4u through them and saved more than $100usd in shipping ! Always responsive and quick and so helpful and friendly ! Sorry for the late review ! Amazing as always ! Thank you so much Harumio !!!
Devon T.
super awesome service! item came home quicker than expected and everything was intact minus some damages on the box. very communicative throughout the process and helped me out a lot. would definitely recommend this service!
Jennifer R.
I've used this service twice and both times they've been great! If you're thinking about ordering through Harumio, I really recommend them!! :)
Antoine O.
Highly professional and responsive support. Overall a very positive experience
Naomi R.
So thankful for this service! Customer service responded quickly and made sure everything was good to go. I had some questions and they were swiftly resolved as well. Would recommend their service!
sally g.
amazing service! i’ve been using them for years to get exclusive merch and they are by far the best ones available e